Frequently Asked Questions

RestroZap is your digital leap you take to get your restaurant online. It gives your customers a happy experience while ordering their food online, and triggers your restaurant sales to skyrocket.

RestroZap gives users an unparalleled experience when they use it for the first time, leaving them with a "want-to-use again" feeling! It comes along with exciting features well-crafted by keeping in mind the various perspectives of Restaurant businesses. You don't have to be technical at all; even a non-specialist can use RestroZap like a pro, which is made-possible by user-friendly interfaces.

Having taken the RestroZap demo and free trial, once you choose RestroZap and enquire about setting up your restaurant online with RestroZap, the entire implementation process shall be taken care of by our team. We will provide you all the required training/user manuals. With the technical know-how, our back-end team sets up RestroZap for you. You shall get started almost within hours.

RestroZap offers a personalized website where the restaurant owners can display their menu, all things food, and about the restaurant as per their visual choice, which appeals to their customers. RestroZap’s simplified admin interface with exceptional tech support enables restaurant owners or admins to import menu items and efficiently receive and fulfill customer orders.

RestroZap integrates online ordering with menu. It enables customers to browse the menus, select options, and pay for their orders online seamlessly, giving a customized ordering experience on the restaurant website.

Absolutely! You can use your own domain name and customize the ordering website as you wish.

RestroZap's simple and easy setup process ensures that your restaurant is online - complete with the options to manage your menu, order settings, delivery zones, holidays, and other custom features! All the features in RestroZap can be managed, turned on/off from the back-end Admin area you will get once you get started. You can easily make changes instantly and update settings, prices, changes all on your own.

RestroZap saves you from complex actions and tries to make the payment process easy, enabling easy checkout of your customers using CC (Credit Card). There is a scope to add other payment methods as per region and client request. Using RestroZap, customers can just fill in the boxes and enter their payment information before clicking "Place Order."

RestroZap comes with a highly-secure payment module across multiple modes of payment, with the advanced defaulter-alert feature. Fraud/Suspicious Orders Detection is another unique feature of the RestroZap food ordering system, which lets your restaurant configure rules to detect suspicious orders and other frauds.

RestroZap offers top-notch features like Kitchen Display System, Dashboard and Analytics, Online Ordering etc, custom-built for restaurant owners to reap the benefits and the right online experience for the customers/users.

RestroZap generates discount coupons and configures them freely. In addition, it simplifies the creation and redemption of coupons and discounts applicable on the orders. Also, you can configure your loyal customers eligible for coupons, discounts, and promotional offers on various orders at your restaurant, using a criterion.

There is no limit on order’s menu in RestroZap.

RestroZap's customizable about us and contact us feature lets you manage content for about us and contact us pages; however you want, as and when needed.

For all the queries related to the estimated cost of RestroZap, you can send an email to support@restrozap.com or Contact us on +1 (512) 377-6969 .

There are no hidden charges apart from what we offer for services using RestroZap.

RestroZap is made to run your restaurant business online, seamlessly. If there is any problem incurred in the functioning of RestroZap you reach our team at support@restrozap.com, immediately and the problem will be rectified without causing any damage to the functioning of your restaurant.

RestroZap's unique restaurant promotion facets help your takeout and delivery revenue stream stand out, as it lets your restaurant promote all the offers and discounts from the Home and Menu pages online. All the facets can be managed within the system with the scope for multiple color themes and layouts.

You can use distinct templates of emails, sms' that RestroZap provides to promote your restaurant and explore how your restaurant does well online.

RetroZap offers templates for flyers and other marketing material that puts across your brand message and ensures that it stays where it is supposed to – in your customers mind. Also, you can share these flyers with messages customized to your restaurant needs and share them to your prospects or customers via email or your social media platform. RestroZap's Digital Marketing feature enables you to send the right message to the right person at the right time.

RestroZap's simple and easy setup process ensures that your restaurant is online – complete with the options to manage your menu, order settings, delivery zones, holidays, and other custom features - in no time!

With RestroZap, you can maximize the value of the customer data with RestroZap's meaningful insights to plan and respond to your customer needs effectively while boosting your sales. You can get future sale and revenue projections based on trending dishes, top spending customers, total visitors, average cost per order and average items for order to plan the activities in a better way.

Designed to boost your restaurant's sales and crafted with built-in analytics and dashboard features to track delivery times, and other insights into your restaurant's critical retail industry metrics via Analytics Dashboard. Also, with further enhancements to RestroZap you can be able to track revenue forecasts for your restaurant based on your previous revenue track and reports.

You can visit our website www.restrozap.com, enter your details and within no time, our sales team will reach you.

RestroZap offers a personalized website where the restaurant owners can display their menu, all things food, and about the restaurant as per their visual choice, which appeals to their customers. Online ordering with menu enables users to browse their menus, select options, and pay for their orders online seamlessly, giving a customized ordering experience on the restaurant website.

RestroZap's Kitchen Display System provides an easy-to-read display of all orders on a single screen, which helps handle takeaway orders quickly and accurately, enabling better, organized, and quicker service to your customers.

RestroZap's Kitchen Printing lets you print the order directly in the kitchen as soon as they receive it, ensuring good communication and efficiency. Depending on your preferences and network infrastructure, you can use kitchen printers, so the orders are sent directly to the kitchen where they are prepared, along with any special instructions. Also, you can have orders printed on more than one printer to ensure better coordination or control.

RestroZap's Kitchen Display System provides an easy-to-read display of all orders on a single screen, which helps handle takeaway orders quickly and accurately, enabling better, organized, and quicker service to your customers.

In the case of the manual method of taking orders, you need to cross-check with the customer whether the order written down is correct or not and then ask for the address and enter other information. RestroZap saves you from complex actions and tries to make the process easy. Using RestroZap, customers can just fill in the boxes and enter their payment information before clicking "Place Order." They are notified through SMS and Email.

RestroZap supports your business with a highly-secure payment module across multiple modes of payment, with the advanced defaulter-alert feature.

RestroZap crafted the feature where the system allows food orders based on distance. In addition, it lets you configure the delivery radius for orders to your restaurant.

With RestroZap's well-crafted features, you get more for less. Customizable features like online menu, online ordering, kitchen display system, delivery routing, delivery team management, delivery zone management, plus the innovation of analytics, marketing, and technology support makes the online ordering experience exciting for customers.

Moreover, RestroZap's intelligent chatbot interacts with customers on behalf of your restaurant, clears queries, walks through the table booking process, shows the contact details, etc. What else do you need!

You can avail pricing details from our website www.restrozap.com or you can contact us directly by dialing +1 (512) 377-6969 or sending an email to sales@restrozap.com.

Absolutely. You can check our pricing page on https://www.restrozap.com//Pricing and opt for the best option that is suitable to you.

Well! We understand you totally. RestroZap offers DEMO for the interested prospects to make them learn about RestroZap in detail and experience it in real-time. Also, we offer Free Trial of RestroZap for subscribers.

You leave a message on sales@restrozap.com and our sales team will get back to you in no time.